FAQs

How do the heated jackets work? Our jackets use advanced heating technology, powered by rechargeable batteries, to provide warmth. Simply press a button to activate the heating zones, and adjust the temperature to your preference.

How long does the battery last? The battery life depends on the heat setting and usage, but generally, it lasts between 4 to 10 hours per charge. Lower heat settings will extend the battery life.

Can I wash my heated jacket? Yes! Our heated jackets are designed to be machine washable, but we recommend removing the battery and following the care instructions provided. Handwashing may help preserve the lifespan of the jacket.

How do I charge the jacket? Simply plug the battery into the provided charger and connect it to a power outlet. A full charge typically takes about 4-6 hours.

Are the jackets waterproof? Our jackets are water-resistant, which means they can handle light rain or snow. However, we recommend avoiding heavy downpours for optimal performance.

What sizes do the jackets come in? Our jackets are available in a wide range of sizes. Please refer to our size guide to ensure you find the perfect fit.

Can I use the jacket in extreme cold temperatures? Yes! Our jackets are designed to provide consistent warmth even in freezing temperatures. However, battery life may be reduced in extremely cold conditions.

How do I adjust the temperature? Temperature settings can be easily adjusted using the built-in controller on the jacket. Most models offer multiple heat settings (low, medium, high) for your comfort.

Is the jacket safe to wear for extended periods? Absolutely! Our jackets are built with safety features, including overheat protection, to ensure safe and comfortable use.

Can I return or exchange my jacket? Yes, we offer a hassle-free return and exchange policy. Please refer to our returns page for more details on how to process your return.